Current address or approximate area
MONTHLY FOREIGN RESIDENT OPERATIONS DESK
Stay in Korea with one place to solve the things that go wrong after move-in.
Landlord messages, repair follow-up, hospital navigation, insurance handoff, pet care questions and move-out stress should not force a foreign resident into five separate Korean channels. Multilingual intake stays open 24/7; human response depends on urgency and staffing.THE RESULT
A bilingual support desk with visible escalation rules
PDI charges for decisions and work products—not for repackaging a free link.- 01One intake for landlord, building, utility, repair and home-use issues
- 02Hospital / clinic / pharmacy direction with named next step
- 03Insurance, legal or tax escalation only under the responsible licensed professional
- 04Case history that reduces repeat explanation and language loss
- 05Visitor-language chat translated to Korean staff and Korean replies translated back when the OpenAI connector is active
WHAT PDI NEEDS
One brief creates every downstream dependency.
Unknown answers are allowed. Passport, orders, medical records and financial documents belong only in the later secure stage when required.Problem type: landlord, repair, building, hospital, insurance, move, pet, school or other
Urgency and whether anyone is at physical risk
Original Korean messages, bills, notices or photos if available
Desired outcome and deadline
Whether the user already has a landlord, employer or supplier contact
PDI-SPECIFIC MODULES
The information other sites leave disconnected.
Landlord and home issue desk
Korean landlord or management-office messages are translated into a task log with responsibility, missing evidence and next checkpoint.
Repair and vendor coordination
PDI can coordinate a quote or visit, but never pretends that repair quality, pricing or liability are guaranteed by the platform.
Hospital and insurance routing
PDI helps members find the right category of hospital or insurer touchpoint, then escalates to the licensed or official channel when the situation demands it.
Move, pet and daily-life support
Move-out cleaning, furniture return, pet boarding, vehicle return, utility shutdown and other operational tasks can be added as managed coordination.
Always-open multilingual intake
The secure chat intake is available at /support-chat. The PDI 070 call-center number is shown as 070-XXXX-XXXX until the real line is activated; no non-working number is presented as callable.
CONTROLLED WORKFLOW
Every stage has a visible gate.
Triage
PDI classifies emergency vs. urgent vs. normal support. Emergency or safety-critical situations go directly to the responsible authority.
Evidence and Korean context
Messages, photos, notices and call notes are normalized so the member understands the real issue before money or consent changes hands.
Coordination or referral
PDI either coordinates the next step or names the licensed / official route needed for medical, legal, insurance or regulated work.
Closure and future reuse
The outcome is stored in the Case Room so repeated problems, move-out disputes and provider quality can be tracked.
BUY A DEFINED OUTPUT
Choose the level of PDI work.
Resident Care Desk
A bilingual Case Room for landlord messages, repair coordination, home management, hospital navigation and licensed insurance or professional referral.
₩129,000 / monthpilot membership · one household
- Up to three in-scope coordination tickets per month
- Original-language intake and Korean action brief
- Landlord, repair vendor or appointment coordination log
- Named escalation route when licensed or emergency help is required
SEPARATEEmergency response · Repair, medical, insurance and supplier costs · Legal or regulated advice
See Resident Care scope →Korea Arrival Plus
One arrival workboard for bridge housing, airport, SIM, bank/official steps, first home review and supplier quotes.
₩390,000one arrival window · pilot price
- 60-minute arrival review and dated checklist
- Bridge-stay, airport and SIM coordination
- Two comparable supplier options for one selected task
- First home-fit review and next-step handoff
SEPARATEHotel, transport and supplier charges · Government or professional fees
Plan my arrival →Managed Home Search
A named PDI owner coordinates sourcing, confirmation, viewing, landlord questions, licensed execution and move-in tasks in one Case Room.
From ₩590,000scope confirmed before payment
- Requirements call and written search mandate
- Availability confirmation and viewing coordination
- Landlord question/term request log with no acceptance promise
- Quote, licensed contract route and move-in checklist
SEPARATEDeposit and rent · Brokerage and licensed professional fees · Third-party service costs
Open managed search →SCOPE BOUNDARIES
Useful without pretending to be the authority.
- PDI is not an emergency service, insurer, hospital, police authority or government office.
- Medical, legal, tax, insurance and licensed real-estate opinions remain separate regulated work.
- Supplier, medical, repair, medication, moving and transport charges remain separate costs unless clearly quoted.
- PDI can coordinate and document, but cannot force landlord, insurer or provider decisions.
- 24/7 describes digital intake availability, not guaranteed immediate human response or emergency dispatch. Call 112 or 119 for immediate danger or medical emergencies.
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